What should your sales management team spend their time doing? Should they spend all their time going on appointments with their sales reps? Or, should they spend their time back at headquarters working on making the company more efficient?
How do you represent pricing to your customers? Are you wishy washy or are you confident your market research has led you to price it appropriately for your target audience?
Management job is to make choices for the company. You can't have it all and if you try you will end up with a company that employees and customer find difficult to comprehend.
Do you have policies that your employees and customer hate? WHY DO YOU HAVE THEM? By removing them you can increase customer satisfaction, empower employees and increase efficiencies.
