THE "5 THINGS" GROWTH STRATEGY Matrix
The "5 Things" metrics are used to drive performance improvements in a business's core business functions of:
Human Resources
Human Resources is often neglected yet it is the most important core business function. Without the right number of long term, well trained employees your business plan is bound to fail.
Operations
Operations must be the lean core business function. If you aren't using lean manufacturing or theory of constraints principles you may be leaving margin on the shop floor.
Sales/Marketing
Sales & Marketing tend to be the fun core business function that gets all the attention. Amazingly though, few companies have a solid sales strategy to drive gross profit into the business.
Administration
The Administrative team is responsible for overarching direction of the company. They cast a wide shadow over all other core business functions.